Privacy Policy

This Privacy Policy describes how Satidain and our subsidiaries and affiliates (collectively, "Satidain," "we", "us," or "our") process personal information that we collect through our website and our other activities described in this Privacy Policy.

Recording notice: We and our third party vendors may monitor and record your use of the Service and your communications with us for the purposes described in this Privacy Policy.

California, Connecticut, Minnesota, & Oregon Residents: See the State Law Privacy Rights section below for important information about our handling of your personal information and your rights under applicable state laws.

If you have applied for or used our financial products or services, our U.S. Consumer Privacy Notice also applies. You also have certain rights under the Fair Credit Reporting Act.

You can click the links below to jump to specific sections, but we recommend that you read this Privacy Policy in its entirety.

• Personal information we collect
• How we use your personal information
• How we share your personal information
• Your choices
• Other sites and services
• Security
• International data transfers
• Children
• Changes to this Privacy Policy
• How to contact us
• State Law Privacy Rights

Personal information we collect

Information you provide to us

Personal information you may provide to us through the Service or otherwise includes:

• Contact data, such as your first and last name and email address.
• Application data, such as your first and last name, email address, mailing address, phone number, home address, estimated home valuation, and other information you provide when you submit a prequalification request or application for one of our financial products.
• Communications data about our communications with you, including when you contact us through the Service, social media, email, text messages, or otherwise, including the date, time, and contents of the message, and the email addresses, phone numbers (and carrier name), and social media handles from which your messages are sent.
• Transactional data pertaining to your transactions with us, including information about any financial products we provide you.
• Relationship data, such as the personal information of relatives or third parties that you provide to us.
• Financial data, such as your stated income, credit score and credit history, and financial account numbers.
• Government identification data, such as national identification number (e.g., Social Security Number, tax identification number, passport number), state or local identification number (e.g., driver’s license or state ID number), and an image of the relevant identification card.
• Survey data, including information you share when you choose to participate in a survey.

We may also collect other data not specifically listed here and will use it as described in this Privacy Policy or as otherwise disclosed at the time of collection.

Third-party sources

We may combine personal information we receive from you with personal information that we obtain from other sources, such as:

• Public sources, such as government agencies, public records, and other publicly available sources.
• Private sources, such as data licensors.
• Marketing partners, such as joint marketing partners.
• Third-party services, such as financial institutions from which you authorize us to retrieve your information for use in connection with our review of your application for our products or services.

Automatic data collection

We, our service providers, and our advertising partners may automatically log information about you, your computer or mobile device, and your interaction over time with the Service, our communications, and other online services.

• Device data, such as operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type, IP address, unique identifiers, language settings, mobile device carrier, radio/network information, and general location data.
• Online activity data, such as pages or screens you viewed, your search terms, how long you spent on a page or screen, the website you visited before browsing to the Service, navigation paths, activity on a page or screen, access times and duration of access, and interaction with our emails.
• Location data, including general location associated with your IP address or, when authorized, more precise location information.

Cookies and other technologies

• Cookies, including session, persistent, first-party, and third-party cookies.
• Local storage technologies, like HTML5 storage.
• Web beacons, also known as pixel tags or clear GIFs.
• Chat technologies, which enable chat features and may involve monitoring and recording chats.
• Session replay services, which record user interactions for usability analysis and service improvement. For example, PostHog: https://posthog.com/privacy.

How we use your personal information

We may use your personal information for the following purposes or as otherwise described at the time of collection:

Service delivery and operations

• Provide, operate, and improve the Service and our business, including developing and training artificial intelligence (AI) models.
• Communicate with you about the Service, including announcements, updates, security alerts, support, and administrative messages.
• Administer and communicate with you about surveys in which you choose to participate.
• Understand your needs and interests and personalize your experience with the Service and our communications.
• Provide support for the Service, including quality assurance monitoring of support calls and training support personnel.

Marketing and advertising

• Direct marketing. We may send direct marketing communications via mail, email, or text messages as permitted by law.
• Targeted advertising. Our third-party partners may collect information about your interactions over time and across devices to serve relevant ads and measure effectiveness.

Research and development

We may use personal information for research and development to improve the Service and develop new products and services. We may also create aggregated, de-identified, and/or anonymized data and use or share such data for lawful business purposes.

Compliance and protection

• Comply with applicable laws, lawful requests, and legal process.
• Protect rights, privacy, safety, or property.
• Audit internal processes for compliance with legal and contractual requirements.
• Enforce terms and conditions that govern the Service.
• Prevent, identify, investigate, and deter fraudulent, harmful, unauthorized, unethical, or illegal activity.

Cookies and related purposes

• Service delivery and operation by remembering preferences and supporting authentication.
• Interest-based advertising as described above.
• Research and development to understand user activity and improve the Service.
• Artificial Intelligence technologies, including generative AI, for processing personal information as described in this Privacy Policy.

We use Google Analytics cookies for analytics purposes. Learn more and opt out here: https://tools.google.com/dlpage/gaoptout?hl=en.

How we share your personal information

We may share the categories of personal information listed above with (or allow collection by) the parties below:

• Affiliates, including corporate parent, subsidiaries, and affiliates.
• Service providers, such as hosting, IT, customer support, analytics, chat, marketing, and AI providers.
• Advertising partners, for targeted advertising purposes.
• Professional advisors, such as lawyers, auditors, bankers, and insurers.
• Authorities and others, including law enforcement and government authorities where permitted or required by law.
• Business transferees in connection with mergers, acquisitions, reorganizations, or other corporate transactions.

Your choices

Opt-out of marketing communications

You may request to opt out of marketing emails by following unsubscribe instructions in emails or by emailing support@equityaccessreview.com.

If you opt out of marketing, you may still receive service-related and other non-marketing communications.

Cookies

Most browsers let you remove or reject cookies through browser settings. For more information, visit www.allaboutcookies.org.

Blocking web beacons

Most browsers allow you to prevent images that would include web beacons/clear GIFs from loading.

Advertising choices

You may be able to limit targeted advertising through:

• Browser settings to block third-party cookies.
• Privacy browsers and ad-blocking plug-ins.
• Platform settings: Google, Facebook.
• Industry opt-out programs: Network Advertising Initiative, Digital Advertising Alliance.

Do Not Track

Some browsers send “Do Not Track” signals. We currently do not respond to “Do Not Track” signals. Learn more at http://www.allaboutdnt.com. We do respond to Global Privacy Control (GPC) signals as described below.

Declining to provide information

We need certain personal information to provide services. If required information is not provided, we may be unable to provide those services.

Other sites and services

The Service may contain links to websites, mobile applications, and online services operated by third parties. We do not control third-party services and are not responsible for their actions. We encourage you to read their privacy policies.

Security

We employ technical, organizational, and physical safeguards designed to protect personal information, aligned with applicable U.S. privacy regulations and industry best practices.

These safeguards include:

• Data encryption in transit and at rest.
• Access controls limiting data access to authorized personnel.
• Regular monitoring and testing to identify vulnerabilities.
• Audit trails and logging mechanisms for accountability.
• Incident response procedures for detection, mitigation, and notification as required by law.

We provide regular privacy and security training for employees. However, no system can guarantee absolute protection. If you have concerns, contact us at support@equityaccessreview.com.

International data transfer

We are headquartered in the United States and may use service providers in other countries. Personal information may be transferred to the United States or other locations where privacy laws may differ.

Children

The Service is not intended for anyone under 18 years of age. If you believe we collected personal information from a child in violation of law, email support@equityaccessreview.com.

Changes to this Privacy Policy

We may modify this Privacy Policy at any time. If material changes are made, we will update the date and post the revised policy on the Service or by other appropriate means. Continued use of the Service after changes become effective indicates acceptance of the modified Privacy Policy.

How to contact us

Email: support@equityaccessreview.com

Mail: Satidain, Attn: Legal Department, Privacy

Phone: (888) 764-6823

State Law Privacy Rights

Additional information for California, Connecticut, Minnesota, & Oregon residents

Except as otherwise provided, this section applies only to residents of California, Connecticut, Minnesota, Oregon, and other U.S. states with applicable privacy laws.

Under applicable State Privacy Laws, you may have rights to know, access, correction, deletion, data portability, and to opt out of certain processing for targeted advertising, sales, and profiling (where applicable).

To submit requests related to your privacy rights, contact us at support@equityaccessreview.com.

You can also use Global Privacy Control (GPC) where supported: https://globalprivacycontrol.org.

We may need to verify your identity and state of residence to process rights requests. Authorized agents may submit requests on your behalf subject to identity and authorization verification.

We generally retain personal information for as long as needed to fulfill the purposes for which it was collected, including legal, accounting, reporting, fraud prevention, and legal claim purposes.

Additional California-specific disclosures: we do not knowingly sell or share personal information of California residents under 16 years of age, and we do not use sensitive personal information for purposes that California residents have a right to limit under the CCPA.